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Frequently Asked Questions

A The Windsor Suites is conveniently located in Center City, close to The Franklin Institute, Independence Hall and the Philadelphia Museum of Art. The hotel can be accessed via:
  • 30th Street Station: 5 minute Uber/taxi ride.
  • Philadelphia International Airport: 20 minute Uber/taxi ride
A We offer Valet Parking for $42/day (tax included) with in/out privileges. Please be aware that our garage clearance height is only 6'5".
A Check-in is 3:00 p.m. | Check-out is 11:00 a.m.
Arriving early or need to stay late? Let us know and we’ll do everything we can to accommodate!
A Our Studio Suite Kings have a max occupancy of 2, our Studio Suite Doubles have a max occupancy of 4, our One Bedroom King Suites have a max occupancy of 5, and our One Bedroom Double Suites have a max occupancy of 6!
A Yes, we can! We will hold your luggage in a secure location and give you a tag to pick it up when needed!
A Yes, you can! Please be sure your package recipient has the EXACT SAME name as your hotel reservation, and is addressed as follows:
ATTN: Guest (First Name Last Name)
This is to ensure that only guests with a valid reservation will receive a package, all others will be returned to sender
A Yes, cribs are available upon request.
A Yes! Not only can you bring your pet, but they stay for free! Plus, enjoy some of our Pet Friendly Amenities
A We authorize your Credit Card for room and tax (16.25%), plus $50/room for incidentals. If you show superhuman willpower and don't purchase anything, your incidental authorization will be returned at checkout.
A While we do accept cash as payment at check-out, we do require a credit card and photo ID at check-in.
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