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Philadelphia Hotel Reviews

At The Windsor Suites, we offer exceptional service and well appointed suites in the heart of Philadelphia. We take pride in taking care of travelers from around the world, and rely on your comments so that we can continue provide unforgettable hospitality. Read these reviews to discover why business travelers and families on vacation trust us to provide the best Center City Philadelphia hotel experience.
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  Guest   •   December 07, 2018

1 month Stay

Visited this hotel for the 1st time.Rooms are very spacious & clean The hotel room service people are very kind, ask for Wilma and Lolita they are kind and helpful The restaurant have very nice breakfast I use to spend 2 hrs daily in fitness studi
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  Guest   •   December 07, 2018

Great customer service

The staff at The Windsor Suites deliver excellent customer service. I stayed here for a National Park Service training, which was held in the hotel's conference space. On our second day in the training, the staff left a note in the conference room to let us know they had donated to the National Parks Foundation and staff were all wearing "we love national parks" pins. What an exceptional touch! Gabe, the bellman, provided excellent service and ordered me one of the best cab drivers I've had. In addition to great service, the hotel is within walking distance to great food (including Trader Joe's and Whole Foods), culture, and other cool Philly destinations. (A couple changes I'd appreciate: I wish the hotel provided recycling options and that the toiletry options didn't have such strong fragrance for those of us who get headaches from overly perfumed products.) Thanks, Windsor Suites
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  Guest   •   December 02, 2018

My Outstanding Experience at the Windsor Suites in Philadelphia, PA

My husband was diagnosed with cancer. We were in Philadelphia for 9 days. There was a Noreaster during our stay and I had not slept in 74 hours. The Windsor called me when my room was ready. The room was beautiful, warm, clean and included incredible amenities. The staff was friendly and professional, always asking how my husband was doing and asking if there was anything they could do for me. There wasn't a question they couldn't answer. I slept in the afternoons while our daughter was with my husband, and my room was always ready when I arrived. The restaurant next door delivered my meals within 15 minutes and the food was always hot and delicious. We were given an incredible rate since my husband was a patient in Oncology Surgery at U. Penn Medicine. I would not have been able to afford to stay as many days without their kindness. Kathleen Punk was extremely helpful during our entire process and I owe her a great deal of thanks. The entire staff at the Windsor Suites was upbeat, professional, kind. Making sure your stay was pleasant and enjoyable was their top priority. They made a very difficult time for our family much easier than it otherwise would have been. If possible, I would give them a 100 out of 5.
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  Guest   •   December 02, 2018

Staff at the Windsor Suites friendly and efficient--especially housekeeping

We stayed at the Windsor in October & all of the staff were friendly, helpful and efficient. The housekeeping staff all were accommodating to our needs. Dorrett was especially helpful and went out of her way to make sure we enjoyed our stay. She even suggested several places close by that I really liked visiting
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  Guest   •   November 29, 2018

Home Away from Home

Staying at The Windsor Suites was fantastic! I would definitely stay there again when I am back in Philly. It felt like home away from home. There was ample closet space and the kitchenette was great
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