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Philadelphia Hotel Reviews

At The Windsor Suites, we offer exceptional service and well appointed suites in the heart of Philadelphia. We take pride in taking care of travelers from around the world, and rely on your comments so that we can continue provide unforgettable hospitality. Read these reviews to discover why business travelers and families on vacation trust us to provide the best Center City Philadelphia hotel experience.
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  Guest   •   August 06, 2019

Rooftop Pool

This hotel is centrally located -- with wonderful amenities and friendly staff. We were a walk away from every great site in Philadelphia--including Barnes, Independence Hall, and Reading Terminal. There are two good restaurants in the building. The rooms were nice--I recommend one with a view. The best is the rooftop pool--with views of the city and nestled in skyscrapers; very cool! The staff were all friendly too and accommodating; Tayla and Beth were very helpful for us, for example. I will stay again with our family
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  Guest   •   August 06, 2019

Lovely, comfortable home away from home

I have traveled a great deal and stayed at hundreds of hotels over the years. This hotel rated among my top 5 hotel experiences ever. Sometimes when my daughter and I check-in to a hotel it's difficult to completely relax, even when the accommodations are nice and clean. At Windsor Suites, we instantly felt at home. At check-in, my daughter (8) and I were greeted as if we were the only people they needed to care for. We were given great leads on places to visit, shop and how to maximize our stay. Beth was kind enough to walk us outside give perfect directions to the closest grocery store so that we could take advantage of the hotel rooms' full kitchen to make a badly needed home-cooked meal at the end of an epic road trip. Everyone who worked there was accommodating, friendly and warm. We had the smallest room size available, which was huge! We loved the rooftop pool, and met many lovely people. The location couldn't have been better. After leaving our car with the valet the first day, we walked everywhere until we left. Philadelphia was a fun, family-friendly city. I highly recommend taking advantage of the Reading Market to maximize the benefit of your kitchen here. I cannot say enough about how wonderful every aspect of this experience was. I am not sure I would go back to Philadelphia if we couldn't stay here. Thank you to Beth and everyone for a wonderful visit
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  Guest   •   August 05, 2019

Wonderful experience!

This whole trip was based around taking our two boys (ages 10 and 8) to the Eagles' open practice on Sunday, so I figured my family and I would make a weekend of it and check out the history of Philly in the meantime. I wasn't sure where to stay, but after a lot of researching, I went with the Windsor Suites. The staff at the Windsor could not have been nicer! Bree ( at the front desk), in particular, was super friendly and sweet! We even ran into her in the elevator checking for dust and making sure everything was clean. When we checked out, Bree, was so excited to see how our weekend and the practice went! The staff was so friendly and sweet! If anyone is looking to spend time in Philly, I definitely recommend Windsor Suites as a place to stay, not only for the friendliness of the staff, but for its location as well
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  Guest   •   July 30, 2019

Great experience

My fiancé and I was originally at the Warwick hotel and we were definitely not impressed with the location and quality of the room we were assigned. I contacted Expedia immediately and complain and was moved 2 hrs later to The Windsor Suites and the experience was night and day the minute we arrived we were treated with extremely warm welcome. Zarena and Issac was beyond terrific. After listening to our displeasure about the Warwick they saw to it that our experience with the Windsor will be beyond remarkable and it was. The Windsor suites will be my home away from home as Zarena pointed out when we were checking out. The suites was very clean and the hotel location definitely got a grade 10 from us. All the major attractions was definitely within close walking distance and very easy to navigate. I am writing this review as honest as I can be I would recommend The Windsor Suites especially when traveling with a family cause the kitchenette amenities is also a plus and could save a family a lot of money. Thanks again Zarena and Issac for making our stay excellent!!! Carla and Jo
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  Guest   •   July 26, 2019

Great hotel

Great location, you can walk to most of the museums, Liberty Bell, Independence Hall, Old District, The Mint, One Liberty Observatory, etc. A lot of dinning options near for all ranges $ to $$$. We were there during a heat wave and the staff made sure that we never left the hotel without water. The staff is very dedicated, our housekeeper Ivy was always making sure that we had everything we needed during our stay. The renovated pool was a hit with my kids. Looking forward to come back
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