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Philadelphia Hotel Reviews

At The Windsor Suites, we offer exceptional service and well appointed suites in the heart of Philadelphia. We take pride in taking care of travelers from around the world, and rely on your comments so that we can continue provide unforgettable hospitality. Read these reviews to discover why business travelers and families on vacation trust us to provide the best Center City Philadelphia hotel experience.
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  Guest   •   September 04, 2019

The staff and management were great to work with

We love The Windsor Suites! We held an event for 50 people (mostly women) in their conference room that was almost a week long. All of the staff went overboard to make sure everything ran smoothly as well as quickly helping with everything we needed. They were just so friendly and helpful! We got so many compliments from our event attendees on the hotel and location. The rooms were all very spacious with large walk-in closets and were very clean and updated. The location could not have been any better. We were in the heart of downtown Philly, walking distance from so many of the attractions. We felt completely safe the entire time anywhere we went in Philly. We do plan to return!
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  Guest   •   September 04, 2019

Exceptional customer service

I stayed at the Windsor in Philly for 5 days and my room was the perfect size and cleaned every morning by the cleaning service. It was well cleaned. The hotel staff were extremely friendly and very helpful when I had questions. I highly recommend staying here
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  Guest   •   September 04, 2019

Amazing!!!!!!!

Everything about this hotel was incredible. The staff were super friendly and the hotel itself is GORGEOUS!!!!!!! It's definitely very well kept. The view from the balcony, overlooking the city, was simply breathtaking. Really enjoyed my stay at the Windsor Suites
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  Guest   •   September 03, 2019

Location is perfect. Only ...

Location is perfect. Only 0.5 mile from Reading Terminal one way and all the museums 0.5 the other way. As for the rooms, I we stayed in a suite with a king bed. But there is a FULL KITCHEN (gas stove, microwave, all cooking ware including pots, pans and a regular size fridge). It had 2 large closets. I will 100% be back if I ever come back to Philly
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  Guest   •   September 03, 2019

The Windsor Suites

Absolutely love this place! From check-in to check-out, nothing but pleasant, attentive and helpful staff. When booking room, I mentioned that this trip was a late birthday present to me. Walked into the room to two small bottles of wine and a birthday card. The room was spacious and very nice. Soft bed and a huge closet. The only "negatives"...elevators are tiny and we never figured out how to use the ac/heat. The sign said something to the affect that they ran on a dual system so if you're cold, turn the AC off. I'm assuming heat wasn't an option at all so if you got really cold, too bad. I guess it's the opposite in the winter. The heat is the only thing running so if you get too hot, the only option is to turn it off. Luckily, the weather was nice our entire stay so we just turned the air off and never needed ac or heat. All in all, I'd stay there again
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