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Philadelphia Hotel Reviews

At The Windsor Suites, we offer exceptional service and well appointed suites in the heart of Philadelphia. We take pride in taking care of travelers from around the world, and rely on your comments so that we can continue provide unforgettable hospitality. Read these reviews to discover why business travelers and families on vacation trust us to provide the best Center City Philadelphia hotel experience.
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  Guest   •   June 11, 2019

We loved this hotel!

This hotel is outstanding in so many ways. My entire family loved it! I originally selected this hotel for our two night stay because they were the base hotel for a 5k at the Philly zoo. I'm so glad I went with them because they were truly a great place to stay. The staff at this hotel is very friendly. The reservation agent, Feddy (I hope I'm spelling her name correctly) was a great first contact. She is obviously knowledgable about the city and gave me some tips about our upcoming stay. Jonathon did both our checkin and checkout. Yet again, we were impressed with his friendliness. He made us feel right at home. Ivy was our housekeeper. Our room looked great! Nice size room and well stocked. We really loved the fragrance of the toiletries. I wasn't a fan of trying to get the shower going the first time. It's an interesting little series of knobs, but it was great once I got it going. Plenty of super hot water. I can't leave out the valets. Those guys really hustle. We never had to wait over a few minutes for them to retrieve our car. We will definitely return to this hotel on future trips to Philly
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  Guest   •   June 10, 2019

Great place to stay with a family

From the outside the place does not do much for the first impression. Nice surprise when you enter the lobby, then you speak to the staff and all your concerns go away. The staff truly wants you to feel comfortable and enjoy your stay. The rooms are so clean, and so large. The location is perfect! close to food, shopping and entertainment. We look forward to staying again in July
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  Guest   •   June 10, 2019

Lovely Hotel

Excelent hotel with great service , very friendly people , and great room service as well(Erika) I strongly recomend this hotel..... This is number one choice hotel if you are visiting Philadelphia city
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  Guest   •   June 06, 2019

Pleasantly surprised- one nitpick

I was in Philadelphia for one evening for work. The hotel facility itself is fantastic. My room was huge, spotless, and I had a balcony overlooking Ben Franklin Parkway. I have never stayed here before, and didn't know what to expect. The room had a full kitchenette (which I didn't use) and plenty of desk space to work. I would have no hesitation staying here again based upon the hotel itself. My only nitpick has to do with the hotel next-door which has a rooftop bar. I don't know if this is normal or not, but it was blaring music until about 9:30 at night. The music was a constant background noise in the room while I was trying to work. I mean, it was loud. Otherwise, a good stay at the Windsor suites
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  Guest   •   June 04, 2019

Nice frontdesk, large room and good location

I was warmly greeted by Xavier checking in and also checking on, he is really nice, caring and detail-oriented. Hotel is in a good location, convenient to everywhere, not to mention within walking distance to City hall and Barnes Foundation. Room is big, with free bottle water and coffee
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Rooms
Quality
Value
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Cleanliness
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