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Philadelphia Hotel Reviews

At The Windsor Suites, we offer exceptional service and well appointed suites in the heart of Philadelphia. We take pride in taking care of travelers from around the world, and rely on your comments so that we can continue provide unforgettable hospitality. Read these reviews to discover why business travelers and families on vacation trust us to provide the best Center City Philadelphia hotel experience.
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  Guest   •   July 11, 2019

Second visit, same great ...

Second visit, same great experience! Service is all around friendly and relaxed from reservations, parking attendant, bell staff, front desk and even the maids. Nice decor with clever room designs that offer large closets, lots of counter space and full kitchens equipped with utensils, cookware etc. Comfortable beds and pillows! Good water pressure. Key card access to elevator floors gives and added sense of security. Cold water with fresh lemons, weekday wine hour are added bonus. The new roof top pool is pretty cool too. Basically its a gem in Philly and we'll definitely be back
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  Guest   •   July 11, 2019

Wonderful Hotel in a Wonderful City

Excellent hotel (great location) and trip which was further enhanced by the tourist advice, support and restaurant recommendations from Beth. I am Coeliac and restaurants we ate in either already had a gluten free menu in place or were able to readily support my gluten free needs
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  Guest   •   July 11, 2019

Second Visit Same great experience

Our second trip and same great experience. All around friendly service from reservations, parking attendant, bell staff, front desk and even maids. Attractive décor with clever room designs offers large closets, lots of counter space and fully equipped kitchens. Comfy beds and pillows; good water pressure. Key cards must be used to access floors which adds a nice sense of security. Lobby has cold water with fresh lemons all day and wine/cheese hour weekday evenings. The new roof top pool is cool. Basically, a gem of a hotel in Philly. We'll definitely be back
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  Guest   •   July 11, 2019

WOW!

My family of 3 stayed at the Windsor Suites for two nights. Check-in was easy- Beth was very kind and welcoming. She even went above and beyond to show me how to get to a restaurant, by bringing me outside to point me in the right direction. The room was HUGE! We had a king suite with a roll away bed. This room was bigger than my first apartment! It had two giant closets, a well laid out bathroom and a fully stocked (with plates/bowls...) kitchen. The bed was super comfy too. We did not request a room cleaning but housekeeping made sure to leave water, coffee, shampoo, soap and conditioner refills in a little bag on our door. The roof top pool had AMAZING views and plenty of spots to relax in. There was a free wine hour from 5-6pm. We chose not to use the valet because we were not very happy with how he acted upon our arrival. The location is perfect, I felt very safe. We ate at both the hotel restaurants and enjoyed them both! We would not hesitate to stay at this wonderful hotel again
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  Guest   •   July 10, 2019

A Home Away from Home

The Windsor Suites is one of the best hotels in center city. This place is absolutely amazing. It is my home away from home. The customer experience is to die for and the customer service is excellent. For me, the Windsor Suites has a family atmosphere. The night crew that takes care of me every week makes sure that I have everything that I need and that my stay is one that makes me feel like I am at home. I have to give a great big thank you to Bree, Jon, Taylor and Quan. You guys are awesome. As my father would say, you do a Yeomen's job! So to all of the people that are traveling to PHL and you need a large home/apartment type atmosphere that is near a lot of restaurants and center city activities. You have to booked the Windsor Suites. It is a little secret GEM that is remarkable. Trust me, the staff will take good care of you, because they care abut your experience and that you are comfortable and safe! You can't go wrong with the Windsor Suites
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