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Philadelphia Hotel Reviews

At The Windsor Suites, we offer exceptional service and well appointed suites in the heart of Philadelphia. We take pride in taking care of travelers from around the world, and rely on your comments so that we can continue provide unforgettable hospitality. Read these reviews to discover why business travelers and families on vacation trust us to provide the best Center City Philadelphia hotel experience.
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  Guest   •   October 17, 2019

Great location and Fantastic staff

I spent a long weekend here and could not have been more pleased. The room is spacious and squeaky clean. I don't think I have ever seen a cleaner hotel bathroom and the towels were wonderfully plush. Literally all the amenities of home with the fully equipped kitchen. Lovely view off the balcony. Nice lobby entrance. Very best part - the concierge staff was incredible. When you ask where something in, they don't just tell you, they walk out the front door with you and make sure you head off in the right direction
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  Guest   •   October 14, 2019

Fabulous time in Phiadelphia PA

This Hotel was fabulous. I only had one complaint and that was the toilet did not want to flush. Other than that...it was excellent . Perfect location and the staff was overly helpful. The room was spacious and had everything that we needed. Easy check in and check out. Parking is $45 but in a large city that is to be expected
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  Guest   •   October 11, 2019

Friendly staff and spacious rooms

We stayed at the Windsor Suites because of several appts we had in the city. The hotel is very easy to get to and once you park which is done by the attendant(s). They greeted us even before we got out of the car. We were greeted as we walked into the hotel and then Bria checked us into our room gave us the lay of the land even thou we have been to philly before we just needed a few suggestions on things for out appts and best options. We needed to add a couple days to our stay and had the pleasure of dealing with Zarena. Once again so helpful. The appts kept changing and I had to go back to ask for her help a few times. She was patient helpful and sweet. Not once did she make me feel like "it's her again!" The guy(apologize for not knowing his name) right at the doors who greets each time you see him he checks with us if we need anything with a smile. And the housekeeping staff were great as well. We did put out sign on the door but when we came out they said we see you don't want anything done today but is there anything you might need like towels toilet paper or soap? Very helpful. It was a great stay and very comfortable
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  Guest   •   October 09, 2019

Fabulous hotel. Fabulous location.

Our stay here was wonderful. The staff was amazingly helpful and friendly. Erika went above and beyond to make sure we had everything we needed. We will definitely stay at the Windsor Suites every time we travel to the city of Philadelphia
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  Guest   •   October 09, 2019

Great service!

I've been living here in extended stay since January. I picked the hotel because it was next to my office, but the service has been terrific too. They clean the room spotless week after week. Special mention to Erika. She's so nice and always takes care of her guests
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Cleanliness
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